Activate EasyLapse in 4 steps

Your license key looks like XXXX-XXXX-XXXX-XXXX and was emailed to you after purchase. If you lost it, use the Retrieve License page.

Install the app. Grab the latest installer from the Downloads page and finish the standard Windows setup.
Sign in with your email. On first launch, choose email sign-in and enter the 6-digit verification code we send you. This creates your EasyLapse account — use the same email as your purchase to keep everything linked.
Redeem your key. Paste the license key from your purchase email into the activation dialog and confirm. For security you'll enter one more verification code (this protects your license from being redeemed by someone else).
Done. The app unlocks immediately and binds the license to this device. You'll see your plan and expiry date under Account → License.

Devices & moving machines

Each license allows one active device at a time.
Buying a new computer? Open Account → Devices in the app to unbind the old device and bind the new one — self-service, no support ticket needed.
The app keeps working offline for up to 15 days after the last successful online check.

"Key already redeemed" — the key was used on another account. If that wasn't you, contact support with your order email.
"Device slot full" — unbind your previous device first (Account → Devices).
Verification code not arriving — check spam/junk folders, then retry after 60 seconds; codes are single-use and expire quickly.
Key not received after payment — wait up to 5 minutes, then use Retrieve License; the success page of your order also shows the key.